At Nest Nero, we work with trusted suppliers to bring you quality home decor at honest prices. Because our products are sourced internationally, our processing and shipping times reflect the care taken to get each item to you safely.

Processing Time

• Standard Orders: 1–3 business days
• High-Demand Items: 3–5 business days
  (Processing times may be slightly longer during sale periods or peak seasons.)

Delivery Options
We ship to customers across Australia using trusted courier and logistics partners. Estimated delivery timelines:

• Standard Shipping: 7–15 business days
• Express Shipping (where available): 5–10 business days

Please note: Since our products are shipped from international warehouses, delivery times may vary slightly depending on your location and local customs processing.

Shipping Costs
Shipping costs are calculated at checkout based on your location, order size, and selected delivery method. We occasionally offer free shipping promotions — keep an eye on our homepage and newsletter for updates.

Order Tracking
Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

Lost or Damaged Orders
If your package is lost, delayed beyond the estimated timeframe, or arrives damaged, please contact us within 7 days of the expected delivery date. We’ll do everything we can to resolve the issue quickly — whether that means a replacement, refund, or further assistance with tracking.